7.19.2011

Ombre Hair DISASTER! HELP!

So remember when I was going to get Ombre hair, HERE?!?!
ombre hair 
Yep, well I went in last week to get it cut and colored, all excited. I printed off pictures so the girl would know exactly what I wanted. Oh, and let me make this clear, I went to one of the best salons in the city with one of the most recommended stylists...aka EXPENSIVE! I did not want to get my hair messed up so I decided after 6 months of neglecting my hair to pay the pretty bucks.

Round 1:
So my appointment was supposed to last 2.5 hours but it took 4 hours. That meant I got to work 2 hours late which was annoying...ah, it took forever! When the girl was styling my hair I was realizing my hair didn't look very different. My hair is always brown but there were just little baby highlights throughout my hair, very subtle. I said I wanted something pretty noticeable but not too extreme. Also there were highlights by my roots which I didn't want because I didn't want to have to upkeep highlights and continuously go into the salon for that. I don't have that kind of money and I just didn't want highlights!

At the very end she said "I would have liked it to be a bit blonder, maybe next time say you want something more extreme. It is always good to take baby steps when trying out new hairstyles." My thoughts? No, not if you don't have a lot of money to go each month to get little updates. I don't get my hair done that often and when I do I want it to look right.

So, I think what happened was she put too much toner (or something like that) to tone down the blonde-ness when she was rinsing out the color in the sink and my hair pretty much ended up to be my normal pre-color color...make sense?

I paid and was pretty annoyed. I was frustrated because I spent well over a hundred dollars and my hair didn't look much different. It didn't look bad at all; it just wasn't what I came in for. I wouldn't spend over a hundred dollars for mini highlights.

So I left and was very annoyed, mainly because of the money. One of my good friends' Mindy does nails and we were hanging out and she said I should go and have them fix it. She said the customer is always right and that I should definately get it fixed because I'm the one who has to live with it and I'm the one who paid for it. She said just being in the service industry that it isn't a big deal.  Also, Kevin said I should complain and try and get a refund or have them fix it to be what I wanted...I am too nice sometimes and don't speak up.

I REALLY didn't want to complain because I am not that kind of person, at all. But they kept saying I should get the color that I wanted because that is what I paid for. So we were eating lunch downtown and we parked right by the salon. I thought well, since I am already here maybe I should just walk in and talk to the girls at the front desk and see what they say. I told the girl behind the desk and she was super nice and said that they could for sure fix it for free as their haircuts/color is guaranteed for 2 weeks. She made me feel a lot better. She also said that the girl would want to fix her mistake and they got me in for today...

Keep reading, horrible pictures to come...

Round 2:
Today, I walked in, sat down, and was waiting for the girl to come get me. I was so nervous because I am not a complainer and felt bad that she was going to have to color my hair again. I have such long and thick hair so it takes hairstylists FOREVER!!!

Anyways, it wasn't that awkward and she started fixing my hair...and then she started blow drying my hair. She had me facing away from the mirror so I couldn't see the color. Maybe that was intentional or maybe I was just jumping to conclusions.

So at the very end she shows it to me and it is like...not blended. And the blonde at the ends was like WAY blonde....too blonde. She then said "If you want you can come in and I can put more toner on but I wouldn't want to have you come in again." So she brought me to the front to "pay" and had a girl go and get some kind of shampoo and conditioner to use to make the blonde fade...so I don't know what happened.

Anyways then she says, "So the price..." And I say, "I thought it was free." She says, "Well if you just had me change a couple of highlights then it would be but I had to completely re-do your hair so you have to pay for the color at least." I ask her how much then... and she said "$60" which I think is lower than what she was going to originally say.  At this point I couldn't hide it and I'm pretty sure she knew I was very upset. I just said "Okay" and paid. The girl who charged my card for sure I was upset too and I was pretty much starting to cry so I left.

I called my mom and Kevin and they were both angry/annoyed. My mom was there when they said it would be free. So I was annoyed I spent around $200 for a horrible hair color that they had to do twice. Now it was HIDEOUS and I have a photoshoot on Friday with Kevin so I was thinking I may have to cancel it.

Okay now for the pictures...
Don't judge or get offended when I say "white trash" but I kind of feel like that...
 IMG_1414IMG_1415IMG_1416IMG_1407
Horrible right?! Not blended and yikes, what happened?! Is it just me? I think it is pretty bad...

Anyways, I cried the whole way home. When I was showing my mom my hair at home, the salon called me and my mom answered because I couldn't. My mom talked to one of the girls at the front desk and they said that my color was supposed to be free so they are voiding my $60 charge of today.

My mom thought for some reason that Kevin called in once I got off the phone with him and my mom told them how much I didn't like the hairstyle.  The girl on the phone said she noticed it looked bad and that it wasn't blended.

So I'm finally okay to talk so I do. She said I should come in with a more experienced colorist when the one girl who did my hair twice wasn't working. She said that it would be free and they want to fix it...so that is the plan now. I go in on Thursday. She said that the girl who is fixing it is really good with ombre hair (they call it melting) and that she could blend it better for me, or do something else.

SO here is the question...
I have pretty much made up my mind but I'll ask anyways. Should I get it blended or should I just go back to my normal brown or maybe a little darker?

At this point I am so sick of being in the salon for 4 hours at a time and not getting the result I want and being so upset. I think I am going to get my hair colored a pretty brown and screw the whole ombre thing. I really don't want to risk it. Plus the more I stare at the hairstyle in general, the weirder it gets...

Thoughts?! Goodnight all!

61 comments:

  1. I would get it more blended...It looks like it would be really cute and its almost there. I love the ombre look, even though my hair is too short and I probably wouldn't do it on me, but don't give up!!

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  2. Not going to lie that sounds like the worst experience ever!! If I was you I would just screw the ombre hairstyle its just a passing fad anyway, one which is definitely not my taste at all, and go for a pretty brown color! At least you will be guaranteed a better result either way though!

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  3. She should have never treated you like that whether you liked the coloring or not.

    I'm not big into the ombre myself, but if I were I would probably just dye everything a pretty brown. That way it will be easier to clip off the bottom hair as it grows out so you can cut the dyed stuff out.

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  4. oh hun I'm so sorry! I would go back to brown.. to me the 'ombre' hairstyle just looks like someone's highlights grew out and they couldn't get them re-done ya know? It's very 'trendy' and will be one of those hairstyles we look back and laugh at like the mullet lol! No offense to anyone who likes it though, I'm just very opinionated on some things..so that's just me. Good luck hun!

    The House of Shoes

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  5. oh my gosh... that sounds like the worst experience, ever. i'm just glad the salon staff (with the exception of your hairstylist) is willing to fix it! i think the ombre look (when done right) is pretty, but i think at this point, just going back to brown would be your safest bet!
    oh! and i found your blog after a guest post you did on another blog i frequent, i think :)

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  6. First- I am SO sorry. That girl seriously had NO idea what she was doing! Oh my goodness! It should look almost natural! You don't have to do the extreme ombre! I am glad they're letting you get it fixed for free with a VERY (make sure it's VERY) experienced colorist. AH! Again, I am SO sorry!

    Second- It's really up to you. Yes the Ombre/ Melt look is probably just a trend, but I love it and think it can look so chic and like I said natural- when done RIGHT. (I have it and love it) So if you feel comfortable with the hairstylist and feel like they can handle it- go for the ombre! Have fun with your hair! But if you don't feel comfortable you can always just take the safe route. PLUS it doesn't hurt your hair to DYE it. It's actually like a deep conditioner. :)

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  7. Oh! And GOOD LUCK! Let us all know how it goes ASAP!

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  8. I am So sorry! That's miserable! Ashley, I have a really good stylist at Ohana that I use and LOVE. She goes to New York ALL the time to get classes from famous stylists and she takes everything way seriously with all the new styles. If you ever want to try someone new, I'll give you her name and number. I bet if you got your Salon to finally do it right, it would look good and you'd finally like it :)

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  9. No freakin' way. I am so embarrassed by that girl! I shouldn't be, but being a hairstylist I would NEVER a)let you walk out with your hair looking like that. It's OBVIOUSLY not blended. And b)why the heck did she treat you so poorly?? Especially when you're paying her money?! That is aweful! I am SO sorry!
    You should do whatever you want with your hair. If you want the ombre look then let this new stylist fix it. I realize you've had a horrible experience which is very scarring but I promise it CAN be done. And fixed. And it can look right. But if you feel better about just going all dark then do that. I am just so sorry you've gone through this!!

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  10. Oh my gosh, this whole thing is so terrible!! Thank goodness the front desk girl was so nice and willing to help you out. I say just go for it because it's what you've been wanting. And just don't go back there again!!

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  11. I'm so sorry, girl! That really is such a terrible experience. At this point you probably want to just get it brown again, but I say be brave and try to get it fixed! It's free, right? And THEN if things don't turn out you should go back to brown. Good luck!

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  12. This is horrible! It's really weird that the hairstylist didn't see it herself that your hair wasn't what it should be... She should be ashamed!
    But I do think it would be nice to just try to get it blended right... Cause that is what you really wanted and what you paid for! I understand that you're sick of it, dying your hair twice, but I think you should just try it again!

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  13. oh I am sorry...NO FUN! What was she thinking for reals?? Give it one more try...I think you could totally rock it if done right.

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  14. Omg i was reading this post and yelled "NO!" out loud. What a crotch. It looks like she just had no idea what she was doing. I'd probably go back to brown, then find a salon who has a competent stylist to re-do it. Maybe she'll give you a discount if you show her those pictures.

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  15. OK so Ashley I just got my hair melted about 3 months ago and I LOVE it. Seriously. Though you might think your hair looks bad now, you are in a good position because your ends are light and your roots are dark...you need someone to get that warm inbetween color to break up what you have. I would suggest to bring a lot of the dark color through as well as the medium color and not have every strand of hair at the end be blonde...it will look more natural. I know everyone saids it's a fad, and it is, but it looks awesome and very natural. Plus you are super stylish and I know you can pull it off! It took my stylist two times to get it right too, so don't feel too bad. You will look amazing! keep us updated!

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  16. Ugh, it can be sooo hard to find a good hairstylist! Sorry you had a bad experience. I've usually had hairstylists that I like, but I'm typically too chicken to try anything extreme. I had a girl cut my bangs pretty crappy once and I have let them grow out since... I know how it can be frustrating because you trust someone with your hair... or at least you try to trust them, and it's tough when they mess up.

    I like the ombre look, but I fear having what happened to you happen. It seems like a really tough look for hairstylists to achieve... unless they're the best of the best. The girl who did your hair does not seem like she knows what is going on. Yikes!

    Maybe try a different salon? Unfortunately, it seems like they've been handling your situation sort of poorly.

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  17. ugh, i HATE hair issues! i swear i never get what i really want. personally i think the ombre trend is too risky. it will probably pass quickly and it looks like unless it's done by a celebrity hairstylist it just looks like five inch roots. i would go for a dark brown for you. you're gorgeous with whatever you do though, so good luck and hopefully it all works out!

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  18. Oh my idiots! What a dumb lady-im sorry:(

    I say you still go for it. You wanted it and may regret playing it safe later! I think it will look awesome!

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  19. oh my goodness!!! I am so sorry that this happened! my friend is a hair stylist and she has a done a few ombres that I have seen and they are GORGEOUS! this girl does not know what she was doing ah! I would probably go back all brown to be safe but if you ever wanna try it again..my friend is really good hah!

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  20. Oh my gosh, I am SO sorry that this happened to you!! Don't feel bad for going back...it's THEIR mistake and they owe it to you to fix it!!

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  21. what a nightmare-situation!

    blah.

    I actually think you would look awesome all ombre-d out!

    But um yes...they really really need to get the "good" girl in to fix it!

    So, I suppose it's friday now, and I am hoping that you got exactly what you wanted!
    xoxo

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  22. Ahh! I did not see this! I'm sooo glad that you worked the issue out and got your beautiful hair back :) I would've freaked. out!

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  23. oh.my.gosh!! i can't believe that did that to you!! hopefully it looks good now! i'd cry all the way home, too!
    and i am coming to the blogger event so it will be so fun to meet you :)

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  24. So I can totally, totally relate! I just got my hair done on Thursday, and and it basically looks like highlights! I spent $263 :( and it took 5 hours! And my hair is the same type too, long thick, dark. I have my re-do appt today, with a different stylist. I so hope it goes better than your 2nd appt.
    What did you end up doing? This article is from last year, so I'm a little late responding, but because of my situation I started looking into the whole "melting" thing. I liked it for the same reason you did. Hope it all went well!!

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    1. @frannie. I am in the same boat now, I paid $258 and my hair looks basically like grown out highlights and took 6 hrs, same type of hair, long thick. I have set up a consult with her for Tues and she said over the phone she thinks that it turned out good and that ombre look takes several visits to acheive but that she would look at my hair and see if it was her mistake or not, if it wasnt its going to cost me $150...

      What were your results and did you have to pay again?

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  25. Omg!!! I just spent 200 bucks this weekend trying to get my ombré color fixed too!!! I'm still not happy. I'm just going to dye my hair back to my natural color. I give up.

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    1. Same situation for me. I want to cry! I look like a cheap person who can't get my touch-up. It looks horrible and after spending 200 bucks now I don't know what to do and I graduate from college in a few weeks. Any thoughts. Did you get it fixed?

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    2. Same situation for me. I want to cry! I look like a cheap person who can't get my touch-up. It looks horrible and after spending 200 bucks now I don't know what to do and I graduate from college in a few weeks. Any thoughts. Did you get it fixed?

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    4. How did you get yours fixed? Did you have them blend it or did you just dye it one color.

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  26. I'm so sorry that happened :( I'm all the way in Farmington, NM, but I can rock the look that you were looking for! check it out here
    ------>http://heatherchapmanhair.wordpress.com/2012/02/22/durango-four-corners-ombre-hair-by-heather-chapman/

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  27. did you get fixed... i just found this post, i'm about to chop all my hair down!!! :(
    my hair looked the same as yours, and in "the fix" it turned out now i'm almost completely blonde :/
    :'(


    i look incredibly cheap and trashy....

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  28. did you get fixed... i just found this post, i'm about to chop all my hair down!!! :(
    my hair looked the same as yours, and in "the fix" it turned out now i'm almost completely blonde :/
    :'(


    i look incredibly cheap and trashy....

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  29. I'm on the same boat, except my hairstylist is MY BEST FRIEND. I hate hurting people's feelings and I normally don't say anything, but I have gone in twice to get it fixed because like you, mine looks exactly like yours, grown out roots. I hate it so much. I finally decided to tell her today that I am not happy with it, but I blamed myself, saying that I just don't like it on me. She is coming over later to dye it back to a normal color, and I am so happy because I was so embarrassed to go to my college classes looking trashy! I say dye it back!! Good luck!

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  30. aw what a nightmare! im getting my hair ombre'd soon too and my hair is even longer, darker, and thicker than yours and the salon said it would only take about 20 minutes (im not doing more than four inches of my hair though). I think it would look awesome if you just asked them to blend it :) Good luck!

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  31. SAME HERE! Mine actually looks worse than yours though!!! Not only is it NOT blended, but it is super choppy and not even in a straight line!

    I scheduled an appointment to get mine back to the natural color next weekend, but I think I might see if they can fix it...they took a look at it and said the lady didn't tease it enough with the color on it and looking back I remember that she NEVER teased it at all...just slapped the color on there! And I also went to a really expensive salon...I'm getting it fixed somewhere else.

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    1. Check out the HORRIBLE blonde streak in my bangs too!

      http://sphotos-a.xx.fbcdn.net/hphotos-ash4/423934_10152083774740224_1578868142_n.jpg

      http://sphotos-a.xx.fbcdn.net/hphotos-prn1/s720x720/538859_10152064036800224_4825729_n.jpg

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  32. That same thing happened to me I feel like my blonde trashy hair just grew out. I hate it!!!! Idk what to cause I'm a broke college student. This sucks I'm sorry this happened to someone else * sad face *

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  33. Wow! Crazy I am in the exact predicament and have an appointment Tuesday. I was hoping this was going ton answer my question lol

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  34. Wow! Crazy I am in the exact predicament and have an appointment Tuesday. I was hoping this was going ton answer my question lol

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  35. this EXACT same thing happend to me. I dont know what to do. I hate it!

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  36. OMG I just had the same hair disaster, reading your original post, i'm just nodding my head saying, yep , yep, I just came home from my non-ombre hair coloring, driving in tears the whole way home... I had my hair darkened, semi-permament, I originally had alot of blonde highlights and wanted it medium natural brown, then the lighter brown at the bottom, I brought FIVE pics to make sure I relayed my WANTS clear, she said oh the Ombre.... (didn't know there was a name for it) I asked her if she can do it, i went through hair swatches and did everything right on my part, well FOUR (4) hours later, I'm drying my own hair to get the hell out of there, it is BREAKING off, I can't even see where she supposedly lightened the bottom, and my bangs look like I dyed them BLACK! UGHHH $178 later, I already told her i wasn't happy with the non-ombre look, which she had every bullshit excuse as to why it is the color it is.... she will be expecting my phone call when she is back in Tues to fix it, and she is the MANAGER, she fixed my orange highlights some other dumb b***h messed up.... I did everything right on my end, she's gonna fix it and I hope people don't want this unless they get a really good person, or just expect it to make you wanna cry : (

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  37. My recommendation is to get it more blended!!

    I had the SAME EXACT thing happen to me at a salon that I usually go to for hair cuts. I specifically asked for a balayage-type look, with basically a lot of blonde in it BUT I still wanted some medium brown (my natural color) going through it as low lights. She basically bleached from by ears down, leaving a weird looking brown top ombre look with orange/yellow bleached hair on the bottom. literally, the same look as your picture. ^^ So, I was obviously dissapointed and went to a DIFFERENT/BETER salon to get it blended together and toned, and I told them specifically that I wanted highlights to blend it and toned to get rid of the yellow. I didnt want to just dye it back my natural brown color because I really wanted blonde in it. So yeah, the other salon I went to was so good and blended it very well and it toned down to a nice dark blonde color without brassiness.. SO MUCH BETTER than what that other salon did!

    So yeah, I would definitely find a different salon with stylists that actually know what they are doing, get some highlights throughout the back, top, and sides to blend the brown and blonde together, and also some lowlights colored in your natural brown color to further blend it out and make it look more beachy and natural. I also recommend bringing in a lot of pictures so they have an example of what you'd really like.

    Hope this helps, and good luck!

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  38. My recommendation is to get it more blended!!

    I had the SAME EXACT thing happen to me at a salon that I usually go to for hair cuts. I specifically asked for a balayage-type look, with basically a lot of blonde in it BUT I still wanted some medium brown (my natural color) going through it as low lights. She basically bleached from by ears down, leaving a weird looking brown top ombre look with orange/yellow bleached hair on the bottom. literally, the same look as your picture. ^^ So, I was obviously dissapointed and went to a DIFFERENT/BETER salon to get it blended together and toned, and I told them specifically that I wanted highlights to blend it and toned to get rid of the yellow. I didnt want to just dye it back my natural brown color because I really wanted blonde in it. So yeah, the other salon I went to was so good and blended it very well and it toned down to a nice dark blonde color without brassiness.. SO MUCH BETTER than what that other salon did!

    So yeah, I would definitely find a different salon with stylists that actually know what they are doing, get some highlights throughout the back, top, and sides to blend the brown and blonde together, and also some lowlights colored in your natural brown color to further blend it out and make it look more beachy and natural. I also recommend bringing in a lot of pictures so they have an example of what you'd really like.

    Hope this helps, and good luck!

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  39. I actually had the same problem at the salon a couple days ago. I know your post is from last year, but it helped a lot. I also paid my stylist the full amount and left disappointed, because I definitely walked into a place that didn't specialize in coloring. Anyway, I've actually dyed my hair this way before and done a better job. I think I'm going to have to fix it on my own as I don't trust a lot of stylists anymore!!! Usually when I take half the amount of dye and toner and blend a little water, it weakens the overall solution and I can rub it in between the blonde and brown to help it look like a gradation and not two separate colors...

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  41. I have JUST experienced the same problem. I was excited to get ombre hair, but i thought that dip dying was ombre. So maybe it was my fault, but they still should have known by the photos i gave them and what i told them i wanted. My hair looks exactly like yours and i'm really upset about it. I got my mum to call up and tell them i didn't like it, but i don't think i'll go back to that same hair salon. I spent $160 and i'm so annoyed. I've never dyed my hair before and now i don't want to again, but i have to fix this somehow. I don't really want to go out like this, but i have uni tomorrow and there aren't many salons open today. I don't know what to do?

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  42. Oh God I went through the same effing thing, only I paid $350 at the best salon in town. Everything was orange all over my head except for two inches that was all dark brown at the top. So If I could paint you a picture imagine if I parted it directly down the middle. I looked just like a skunk with a dark rectangle down the middle of my head. I had to go out and buy box color. That didn't work so I had to go out and by another boxed color! It still din't cover it, I just got too tired of trying to fix it. We are looking now at almost 500 now to fix it. I had to go buy another dye to hombre it myself at home, and wouldn't you know it looks way better than the "salon." Props for going back. I didn't have the guts. I was there for over 6 hairs letting this woman butcher my hair.

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  43. This just happened to me! I went today to get it.fixed and she just raised the level of blonde. She didn't blend. Totally sucks. This is the first time I have done anything daring with my hair and I hate it!

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  44. This just happened to me! I went today to get it.fixed and she just raised the level of blonde. She didn't blend. Totally sucks. This is the first time I have done anything daring with my hair and I hate it!

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  45. This just happened to me! I went today to get it.fixed and she just raised the level of blonde. She didn't blend. Totally sucks. This is the first time I have done anything daring with my hair and I hate it!

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  46. This just happened to me! I went today to get it.fixed and she just raised the level of blonde. She didn't blend. Totally sucks. This is the first time I have done anything daring with my hair and I hate it!

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  47. This just happened to me! I went today to get it.fixed and she just raised the level of blonde. She didn't blend. Totally sucks. This is the first time I have done anything daring with my hair and I hate it!

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  48. This just happened to me! I went today to get it.fixed and she just raised the level of blonde. She didn't blend. Totally sucks. This is the first time I have done anything daring with my hair and I hate it!

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  49. This just happened to me! I went today to get it.fixed and she just raised the level of blonde. She didn't blend. Totally sucks. This is the first time I have done anything daring with my hair and I hate it!

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  50. Yeah, I hear ya, happened to me once with someone with highlights...the second time around i ended up looking like she just threw bleach on my head, it was a nightmare so I went (and paid) at another salon to have someone fix it. And now I'm thinking of trying ombre and googled "bad experiences". Not sure if you're still checkin this, but what happened?! I am the opposite though, I have light brown/dark blond hair with blond highlights, and want her to darken the top of my head...so yeah, really scary. any tips after all??

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  51. This is like, Exactly what just happend to me. I also have long thick hair that takes forever. The fist round was too subtle and the second time they didn't blend it and charged me for the product! I'm getting the third correction done tomorrow by a different person that is supposed to be an expert with color. Such a nightmare. I only go in for hair cuts and such once a year or so and this was so disheartening :( I hope they fixed you up in the end!

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  52. This is like, Exactly what just happend to me. I also have long thick hair that takes forever. The fist round was too subtle and the second time they didn't blend it and charged me for the product! I'm getting the third correction done tomorrow by a different person that is supposed to be an expert with color. Such a nightmare. I only go in for hair cuts and such once a year or so and this was so disheartening :( I hope they fixed you up in the end!

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  53. This happened to me yesterday! I have ash brown hair and wanted it to fade into a honey color and then to blond. I thought something was up when she started doing what looked like normal highlights on top but I figured she was trying to blend the honey color in. NO! I have regular blond highlights on top that cover up my brown hair, so you can't even see the ombre! And the highlights are a completely different color than the blond at the end of my hair (which is really most of my hair. I have long hair and the blond ends start halfway down my head). So pretty muchm I have nice looking highlights in the front, and then a solid, different color, matte blond in the back. If I put my hair half up, it looks like I was too lazy to have the underneath fixed too because there's about 4 inches of brown. that's the only place you see it.

    I was devastated. I haven't had my hair professionally colored since I was in highschool and had a mess up when my friend tried to make me a blond and ended up looking closer to Milla Jovovich in 5th Element. I've gotten pretty good at doing my own color and highlights. But, ombre was new to me and I didn't want to mess up. Now I'm wishing I had just done it myself because I don't think I could've done worse.

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  55. i have ombre hair and i was in the salon for 5 hrs not fun at all and you should get it blended it is very pretty my hair is the exact same as yours color and everything except that when i went i put two fuchsia highlights in the front

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